Last Updated: January 1, 2026

Royal Paws (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us by phone, email, or web form.

This policy applies to interactions with:

Royal Paws website: 

• royalpawsdaycare.com

• Phone calls, emails, and contact submissions related to our services

Information We Collect

We collect only the information necessary to provide services, respond to inquiries, and communicate effectively.

Information You Provide Voluntarily

When you contact us, request services, or submit a form, we may collect:

• Name

• Phone number

• Email address

• Service address (if needed for pickup, mobile services, or records)

• Details related to your request (grooming, boarding, daycare, training, etc.)

• Pet-related information you choose to share (pet name, breed, age, special needs, behavioral notes)

• Files, images, or notes you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect limited information such as:

• IP address and browser type

• Device type and general location (city or region)

• Pages visited and time spent on the site

• Referral source (such as search engines or social media)

This information is used for website performance, analytics, and security purposes.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests

• Schedule grooming, daycare, boarding, training, or consultations

• Communicate by phone, text message, or email regarding appointments and services

• Provide service updates, confirmations, and follow-up communication

• Improve website functionality and user experience

• Analyze site performance using tools such as Google Analytics

We do not sell, rent, or trade your personal information.

Consent

By submitting information through our website or contacting us directly, you consent to the collection and use of your information as described in this Privacy Policy.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information, including secure systems, limited internal access, and encryption where appropriate.

While no system can be guaranteed 100% secure, we take reasonable steps to protect your information and regularly review our practices.

Sharing of Information

We may share your information only when necessary to:

• Fulfill service requests (such as coordination with veterinary providers in emergencies, scheduling platforms, or payment processors)

• Maintain website functionality through trusted service providers (hosting, analytics, or communication tools)

• Comply with legal requirements or regulatory obligations

Any third parties are required to use your information only for the services they provide to us and to protect it appropriately.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve website performance and usability

• Analyze traffic and usage trends

• Remember basic site preferences

You may disable cookies through your browser settings; however, some site features may not function properly as a result.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Withdraw consent for communications

Requests can be made using the contact information below.

Third-Party Links

Our website may contain links to third-party websites for convenience. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe information has been submitted by a minor, please contact us so it can be removed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational or legal changes. The most current version will always be posted on our website with the updated date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Royal Paws
45509 Schoenherr Rd
Utica, MI 48315

Phone:
586-803-3438

This Privacy Policy applies to the use of our website and communications with Royal Paws and does not replace or modify any written service agreement.